Mandara
Spa at Loews Portofino Bay Hotel at Universal Orlando® in Orlando, Florida
Julie
Register visited this resort spa in Florida in November 2007
*
While
I was in Florida for the ISPA Conference
and Expo, I took the opportunity to visit a couple of Orlando area spas. I
made a reservation - the last one of the day - at the Mandara Spa at Loews Portofino
Bay Hotel at Universal Orlando®. After a long day of education
courses, interviews and walking the expo floor, I was looking forward to completely
relaxing in the spa. I took a taxi to the Portofino Bay Hotel and got there with
time to spare. After roaming around the hotel for 10 minutes, I found the spa
by the Piazza Ponte tucked between the Beach and Villa pools.
I
checked in at the reception desk and was escorted to the changing room.
I
changed into the robe and sandals found in my locker and waited in the lounge.
There
I had time to warm up in the sauna (the steam room was out of order) and enjoy
a glass of lemon water before Emile, my esthetician, came for me.
She
escorted me to an inviting treatment room. The light was softly diffused through
a beautiful cloth draped across the ceiling, which gave a warm glow. I have to
admit that once I was on the treatment table, I immediately fell into "the
zone" - that half awake / half asleep state of deep relaxation - and don't
remember many of the details of the facial. I do remember a thick, cool mask and
a wonderful hand and arm massage. When the facial was over, I was left with very
soft, moist skin.
Celeste then escorted me to another treatment room for
my final treatment, a Balinese Massage. This absolutely fabulous massage used
a combination of stretching, acupressure and Swedish massage techniques. Thankfully,
Celeste gave extra attention to my tired legs and sore feet. I felt wonderful
when it was over.
I was delighted to find Elemis products at the spa
and purchased a men's gift set for my son who has been asking for one since the
last time I gave on to him a number of years ago. He was very happy to open it
on Christmas morning!
The spa has a total of fourteen treatment rooms, a
co-ed lounge and co-ed whirlpool (which I didn't have a chance to see or experience),
separate mens and womens sauna and steam rooms, a fitness center with
individual TV monitors, and a hair and nail salon.
Other services offered
at Mandara Spa include:
Mandara
Facial Elixirs
Elemis Visible Brilliance
Facial
Elemis Pro-Collagen Marine Facial
Elemis
Oxygen SkinCalm Facial
Elemis Aromapure Facial
Elemis
S.O.S. Purifying Facial
Elemis Urban Cleanse for
Men
La Thérapie HydraLift Facial
La Thérapie HydraPeel Facial
Miracle Micro-Therapy
Hydra
Lip Intensif
Intensif Eye Treatment
Hydra Neck Intensif
Hydra Peel Hand Treatment
La
Thérapie Intensif Vitamin Anti-Oxidant Treatment
Deep Pore Cleansing
Rites of Massage
Elemis Deep Tissue Muscle Massage
Swedish
Massage
Elemis Aroma Stone Therapy
Balinese
Massage
Mandara Four Hand Massage
Reflexology
Massage
Nurturing Massage for Mother-to-Be
Shiatsu
Massage
Sports Massage
Conditioning
Foot Treatment,
In-Suite Massage
YCARE
Servicesfor ages 13-17
Heavenly
Massage
Surfers Scrub
Fabulous
Fruity Facial
Acne Attack Facial
Stylin'
Session
Magical Manicure
French Manicure
Soul Mate
Mandara
BodyConsciousness
Elemis Exotic Coconut
Rub & Milk Ritual Wrap
Elemis Exotic Lime and
Ginger Salt Glow
Traditional Javanese Lulur
Ionithermie Cellulite Reduction Program
Elemis
Cellutox Aroma Spa Ocean Wrap
Elemis Musclease Aroma
Spa Ocean Wrap
Total Glow Self Tanning Ritual
Exotic Frangipani Body Nourish Wrap
Hair
and Nail Services
Mandara Frangipani Hair
and Scalp Conditioning
Ultimate Spa Manicure
Paraffin Wax
Ultimate Spa Pedicure
Ultimate
Spa French Manicure
Men's Spa Manicure
Full
Set Acrylic
Full Set French
Pink
& White Backfills
Nail Repair
Polish
Change
Tooth Whitening Treatment
Hair Services
Wax Hair Removal
Mandara
Rituals
Elemis Absolute Spa Ritual with Time
to Spa Gift
Elemis Absolute Spa Ritual with Ultimate
Spa Manicure and Pedicure including Time to Spa Gift
Mandara Day of Perfect Bliss includes light Spa lunch and Time to Spa Gift
Mens
Spa Escape with Time to Spa Gift
Mens Spa
Escape with Aromastone Therapy and Time to Spa Gif
Mandara
Spa atLoews Portofino Bay Hotel at Universal Orlando®
• Address: 5601 Universal Boulevard Orlando,
FL 32819 • Phone:
407-503-1244
• Fax: 407-503-1233
• Email: Portofino@mandaraspa.com
• Hotel
Web Site
• Appointments
- To make an appointment you may call the spa directly from The Hard Rock Hotel,
Royal Pacific Hotel or Portofino Bay Hotel by dialing 31244. If you are calling
from outside the hotel complex dial, 407-503-1244 or for more information go online
at www.mandaraspa.com. Most major credit cards are accepted which is required
to hold your reservation. It is suggested that you make appointments in advance.
However, the spa will always do its best to accommodate your requests.
• In
Suite Treatments If you are staying at the Portofino
Bay Hotel, the spa can come to you with a selection of massage rituals. All In-Suite
massages are gender to gender. • Cancellation
- If you need to cancel a reservation or reschedule one, the spa requires 4 hours
notice for individual appointments and packages. Appointments canceled in less
than the required time will be billed 100% of published tariff of each service.
• Check-In
- Please arrive 30 minutes ahead of your scheduled reservation. This allows time
for a leisurely check-in, a change of clothes, and a few moments to relax and
enjoy the facilities. To keep the serenity of the spa, please turn off your cellular
phone upon arrival. Please present all Gift Certificates and promotional coupons
at check-in. • Refunds
- You can exchange unopened products within 30 days of purchase if you have a
receipt. Opened products cannot be exchanged. •Gratuity
and Service Charges - An additional 18% service charge
will be added. Prices and services are subject to change without notice. •Fitness
Center - Children14-16 years of age must be accompanied by a parent or guardian.
Children under 13 years of age are not permitted in the Fitness Center. •Face
and Body Treatments - The minimum age required to receive
a facial, body treatment or massage is 16. •Co-Ed
Whirlpool - The age required to use the whirlpool is 16-17, accompanied by
a parent or guardian. Swimsuits are required.