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Contact
Turnberry
Isle Resort & Club
• Address:
19999 W. Country Club Drive, Aventura, FL 33180
• Phone:
(305) 932-6200, (305) 933-6930
• Toll Free
(800) 327-7028
• Email
• Web Site:
www.fairmont.com/turnberryisle
Related Resources
Discover
More Spas in Florida
• Greater
Miami Convention & Visitors Bureau
• The
Unofficial Guide to South Florida including Miami & The
Keys
• Frommer's
South Florida including Miami and the Keys
• The
Birdcage
• Stuck
on You
FYI
• The
Willow Stream spa and fitness center is open to guests and members
of The Fairmont Turnberry Isle Resort & Club only.
• Willow
Stream spa access is for individuals 18-years and older. You
must be at least 18 years of age to use the spa facilities,
fitness club or book spa services.
• Advance reservations are recommended to accommodate your
preferences.
• Should you need to reschedule or cancel an appointment, a
minimum of four hours notice is needed or there will be a 50%
charge of your total service(s). If you cancel with less than
two hours notice, the full charge will be applied. All packages
not cancelled within 24-hours will be charged 100%. Guests who
cancel their room reservations need to cancel their spa services
as well or they will be considered a no-show. For group cancellations,
a 48-hour notice is required or scheduled services will be charged
in full.
• It is recommend that you arrive 30 minutes before your first
scheduled appointment. This allows you time to familiarize yourself
with the facilities and surroundings.
• Please note, all treatments end on time regardless of the
start time.
• For the enjoyment of our guests, please note that cell phones
are not permitted.
• You will receive a Willow Stream robe and slippers to wear
between treatments (or T-shirt and shorts for some packages),
and a locker for your personal belongings. Please leave your
jewelry and valuables in your room safe or the hotel safe. For
your comfort, undergarments may be worn during treatments, but
rest assured the therapists are highly trained in correct draping
procedures for your complete privacy.
• All of the Spa Experience Coordinators are available to assist
you in customizing your own personal experience, from planning
your treatments to answering any of your questions you may have.
• Please inform the spa of any health condition at the time
of booking your appointment. These include: high blood pressure,
heart condition, allergies or pregnancy. Also, consumption of
alcohol before, during or directly after spa treatments is not
recommended.
• A 20% service charge will be automatically added to your spa
services. Additional gratuity is at your discretion.
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