Contact 

Turnberry Isle Resort & Club
• Address: 
19999 W. Country Club Drive, Aventura, FL 33180
• Phone: 
(305) 932-6200, (305) 933-6930
• Toll Free
(800) 327-7028
• Email
• Web Site: 
www.fairmont.com/turnberryisle

Related Resources

• Discover More Spas in Florida

• Greater Miami Convention & Visitors Bureau

• The Unofficial Guide to South Florida including Miami & The Keys
• Frommer's South Florida including Miami and the Keys
• The Birdcage
• Stuck on You

FYI

• The Willow Stream spa and fitness center is open to guests and members of The Fairmont Turnberry Isle Resort & Club only.

• Willow Stream spa access is for individuals 18-years and older. You must be at least 18 years of age to use the spa facilities, fitness club or book spa services.
• Advance reservations are recommended to accommodate your preferences.
• Should you need to reschedule or cancel an appointment, a minimum of four hours notice is needed or there will be a 50% charge of your total service(s). If you cancel with less than two hours notice, the full charge will be applied. All packages not cancelled within 24-hours will be charged 100%. Guests who cancel their room reservations need to cancel their spa services as well or they will be considered a no-show. For group cancellations, a 48-hour notice is required or scheduled services will be charged in full.
• It is recommend that you arrive 30 minutes before your first scheduled appointment. This allows you time to familiarize yourself with the facilities and surroundings.
• Please note, all treatments end on time regardless of the start time.
• For the enjoyment of our guests, please note that cell phones are not permitted.
• You will receive a Willow Stream robe and slippers to wear between treatments (or T-shirt and shorts for some packages), and a locker for your personal belongings. Please leave your jewelry and valuables in your room safe or the hotel safe. For your comfort, undergarments may be worn during treatments, but rest assured the therapists are highly trained in correct draping procedures for your complete privacy.
• All of the Spa Experience Coordinators are available to assist you in customizing your own personal experience, from planning your treatments to answering any of your questions you may have.
• Please inform the spa of any health condition at the time of booking your appointment. These include: high blood pressure, heart condition, allergies or pregnancy. Also, consumption of alcohol before, during or directly after spa treatments is not recommended.
• A 20% service charge will be automatically added to your spa services. Additional gratuity is at your discretion.

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