Resources & Development Institute 2007 Education Calendar
2007 Education Calendar
The Leading Spa Education Center
About our Seminars:
START-A-SPA BOOT CAMP
This four-day intensive workshop will get you on track and ready to present your vision for financing. We will discuss: how to write your Business Plan, find your niche in the marketplace, designing your Spa for profit, floor plan optimization, equipment needs, opening matrix plan and calendar, menu creation, hiring techniques, the reality of the day to day spa operations, and much more. Let the start-up experts put you on the fast track to opening your Spa!
Educators: Skip Williams, Zahira J Coll & Dan Hussey
Includes: Continental Breakfast each day of training, Textbook,
Business Plan CD, Opening Matrix Template, Master Purchase List,
a business model, hiring templates, questions guide, recruitment
forms, and an autographed copy of "The Reluctant Spa Director
and the Mission Dream". (Please bring your laptop and prepare
to accomplish a lot)
THE NAKED TRUTH ABOUT SPA COMPENSATION
During this one day workshop you will learn about the various compensation systems in the industry and determine what would work best for your Spa. Mr. Williams will show you how to analyze the impact your existing compensation plan has on your Spa profit and help you determine the right plan for implementation.
Speaker: Skip Williams
Includes: Textbook, Excel spreadsheets in CD form and your implementation
Your Front Desk staff has the power to grow your business and they hold the key to your overall reputation, yet they are often the least trained and most ignored team members. Give them the knowledge and the recognition they deserve by providing them with the tools to help you increase your revenue. The Front Desk is the heart of your operations; this seminar will ensure your business will have a healthy heart. In two days packed with knowledge and an entertaining learning environment, while role-playing using theater techniques, your staff will learn the secrets of the following topics.
Includes: Workbook with practice scenarios, personality self-assessment,
Certificate of Completion
Are you in Spa Management wanting to enhance your skills, your knowledge and your professional growth potential? Perhaps you are considering a career in Spa Management? In three fast paced days full of practical knowledge and fun, you will learn best practices of effective leadership, enhance your financial IQ and learn the secrets on how to assess the best motivational and hiring program that works with your specific leading style.
IS YOUR DREAM SPA TURNING INTO A FINANCIAL NIGHTMARE?
This two-day workshop will help you start living the dream you
envisioned when you opened your Spa. We will work together to turn
your business around before it's too late. You will walk away with
your transformation plan, a complete analysis of your existing P&L
statements and how to evaluate them, and how to implement and effect
immediate change in your business.
1515 E Tropicana Ave
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Please note: Due to the nature of our Workshops and the size of the class there is a limit of 2 attendees per same project and/or Company.
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Hurry space is limited to 8 attendees per class!
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Skip Williams, the author of "The Reluctant Spa Director and the Mission Dream", and the recipient of the Spa Person of the Year Award for 2006, is a recognized speaker and author in the spa arena, with over twelve (12) years of experience in the Management, Financial Development & Operational fields, mostly in the Spa and Hospitality Industry as Spa Director, Controller and Business project Consultant. He brings his previous years of analytical business experience in a broad variety of manufacturing, retail and service businesses to studying Resort Spas, Day Spas, Medical Spas, Wellness Centers, and Salons: their profitability, how they operate, and what makes them successful.
Mr. Williams has been involved in the development of well over 200 Spas throughout the US, Canada, and the Caribbean working with owners, planners, operators and potential owners. His approach is to study, analyze, educate, implement and cultivate both small and large-scale projects.
Well known for his a unique Computerized Business Model called "Build-A-Spa" that allows financial analyses and feasibility studies, he has taken Spa business modeling to new heights with "Financial Blueprint Feasibility Consulting."
Mr. Williams' experience as a Spa Director and his direct involvement in various capacities in the opening of several Day and Resort Spas results in a combination of expertise and experience beneficial to any organization. In addition he is very active in the continuous education efforts and research in the industry. He presently sits on the advisory board, for the Day Spa Association where he contributes time to our industry through published studies and education.
Mr. Williams has been a recognized contributor to trade journals such as Spa Management, Dermascope, Les Nouvelle Esthetique and Dermasthetic. Additionally he has participated as a speaker-educator for Spacifically, International Congress of Esthetics, Face & Body, and Day Spa Expo educational programs. Professional and consulting experience includes, but is not limited to such companies as; Mount View Spa, The Ritz-Carlton Hotel Co., Rosewood Hotels & Resorts, H.E.A.T. Spa-Kur Therapy Development Inc, Mirbeau Inn & Spa, Spa Hibiscus at Embassy Suites, Waters Edge Medical Spa and The Lodge at Eagles Nest.
As a Human Resources Executive, Executive Spa Director and business owner with over fourteen years of experience in the hospitality industry, Ms. Coll has a unique combination of talents, expertise and experience. She began her career in Human Resources Management, and for the past eight years she has been involved in Hotel-Spa operations at an Executive level. She has participated in numerous projects as a Consultant, designing and implementing all the aspects of opening and operating a Spa, Hotel, Casino and Retail center.
She has visited, studied and researched over one hundred Hotel/Resort & Spas, in USA and the Caribbean, to assist her in the acquisition of knowledge for her articles, speaking engagements and the design of the Spa Management Development Training. She is the author of the Spa Ready-to-use Business Tools and has been a contributor to trade journals and a speaker-educator at the California Council for Quality Service Award Convention in 1995, Spacifically, International Congress of Esthetics - Dermascope, in their InterAct educational programs, Face & Body 2004 in San Francisco, ISPA 2005, Day Spa Expo 2006 & 2007.
Ms. Coll founded Resources & Development® in 1994 with the purpose of assisting start-up operations and to provide coaching, support and consulting services. Clients include but are not limited to Hollywood Studios Store, Sonoma Mission Inn & Spa, Columbus Bath Treasures Boutique, H.E.A.T., Inc., Martineau Bay Resort & Spa for Rosewood Hotels & Resorts, Mirbeau Inn & Spa, Zen Spa and Punta Maracayo Resort. Ms. Coll has worked for companies such as The Ritz-Carlton Hotel Co. L. L. C., Sonoma Mission Inn & Spa, Pan Pacific Hotel & Resorts, Dana Point Resort and Bacara Resort & Spa.
She has an extensive education, which includes Professional Certificate Program courses in Human Resources Management from the University of California San Diego (UCSD) Extension, Spa Therapy Certificate Program from HEAT Inc. Certification and studies from Talent+, post graduate courses in Clinical Psychology and a Bachelor degree in Business Administration with concentrations in Management and Marketing from the University of Puerto Rico, USA. Ms. Coll is an active member of the Society for Human Resource Management, International Spa Association (ISPA), the Day Spa Association (DSA) and the International Medical Spa Association (IMSA). She has served as President of the La Luz Board (non profit organization), member of the Board of Directors for the Goleta Chamber of Commerce, member of the ISPA Education Committee 2005 and ISPA Marketing Committee 2006.
Ms. Coll has a passion for teaching others and helping others achieve the highest levels of service excellence combined with the business savvy of how to operate an efficient and effective company.
With 25 years and millions of dollars of successful business development and banking experience Daniel J. Hussey, President of Global Success Solutions, leads a team of qualified professionals that is truly vested in your success. Dan, a former Officer in military intelligence says: "With the facts, proper planning and execution we peel off the pieces of risk that stand in the way of your spa's success."
Mr. Hussey brings a unique approach to what it really takes to
obtain financing in the Spa industry. Mr. Hussey is a member of
the advisory board for the Day Spa Association.
1515 E Tropicana Ave Suite 630 Las Vegas NV 89119
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