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The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

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**Electronic file will be sent via email.

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Spa People in the News

Hotel Matilda Names Claudia Sierra Spa Director

She Takes the Reins of Spa Matilda Where the Underlying Philosophy and Mission Is Transformational Guest Experiences

San Miguel de Allende, Mexico, November 16, 2010 – Hotel Matilda has announced that Claudia Sierra, a highly experienced spa and hospitality professional who has held leadership positions at several of Mexico’s top spas, has been named the Spa Director.

Sierra has taken the reins of Spa Matilda where guests are transformed through integrated treatment programs and personalized spa experiences. Spa Matilda is an integral and defining component of the cutting-edge, lifestyle-focused Hotel Matilda guest experience, which combines everything from innovative international dining to a vibrant, gallery-like ambiance filled with eye-popping contemporary art.

Sierra comes to Hotel Matilda from the St. Regis Hotel, Mexico City, where she was Lead Therapist at the Remedé Spa. Previous positions include: Assistant Spa Director, Maya Spa, The Tides Riviera Maya; Operations Manager, Willow Stream Spa, The Fairmont Mayakobá, Riviera Maya; and Sales & Marketing Manager, Willow Stream Spa, The Fairmont Acapulco Princess.

Spa Matilda is an intimate haven of comfort and sophistication where integration is the key concept. The menu presents an integrated program of traditional and innovative spa therapies, beauty treatments, fitness services and wellness offerings. To achieve meaningful results for every guest, the individual needs and expectations of the guest are explored and treatments customized to their personal goals and unique lifestyle factors.

The 4,700-square-foot spa is set in a tranquil garden ambiance of indigenous flora. Guests are greeted by a dramatic water feature: a liquid wall gently flowing down from the infinity-edge pool above. The four treatment rooms include a couple’s room, wellness studio (for yoga and Pilates) and a private luxury spa suite featuring a mediation garden, lounge and personal facilities replete with steam shower, soaking tub and dedicated grooming area. There are sitting areas for pre- and post-treatment quiet time including two patios and an indoor/ outdoor Relaxation Lounge with fireplace. The fitness facility features cardio- and strength-training equipment, and a studio for personal training, stretching and functional movement.

The indigenous healing traditions of the region are showcased within the spa’s unique Apothecary. It offers hand-blended treatment and retail products inspired by the regional culture and composed of locally procured artisanal ingredients.

At Hotel Matilda, guests are immersed in a relaxed and sophisticated setting of refined and comfortable accommodations, international gourmet dining and a dynamic art scene. Hotel Matilda offers:

  • 32 rooms and suites, many with vistas over San Miguel’s dramatic steeple-studded skyline.
  • A gourmet restaurant that reinvents traditional American, Continental and Latin American cuisine with the latest culinary innovations and trends.
  • A stylish lounge featuring premium brands and specialty spirits by artisanal producers.
  • An infinity pool and deck with lounge chairs and umbrellas.

The crown jewel of colonial Mexico, San Miguel de Allende is a UNESCO World Heritage Site celebrated for its intact 500-year-old Spanish architecture, charming Old World ambience and art schools that draw budding artists from many countries. San Miguel de Allende is located in the central highlands of Mexico about a 3.5-hour drive from Mexico City. American, Aeromexico and Continental airlines fly from the U.S. to Leon/Guanajuato Airport, which is a 1.5- hour drive from San Miguel de Allende. Hotel Matilda can arrange airport transfers.

For more information on Hotel Matilda and reservations: info@hotelmatilda.com or (615) 469 5362. http://www.hotelmatilda.com

 

More Spa People in the News

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Featured Spas

New Spa at Playacar Palace in Playa del Carmen, Mexico
New Spa at Playacar Palace in Playa del Carmen, Mexico

Guests who book a stay of five-nights or more can also take advantage of a $1,500 Resort Credit , which can be used on room upgrades, spa and beauty salon treatments, golf outings, romantic dinners, and more. Palace Resorts all-inclusive accommodations start at $171 per person, per night, based on double occupancy. To reserve your Palace Resorts stay, please visit www.PalaceResorts.com, call (800) 635-1836 or contact your preferred travel professional.

Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


You can clean your home, fruits, vegetables and meats with the same 'Aqueous Ozone' that spas and other companies use. Tersano's ‘Aqueous Ozone’ Cleaning Systemt is the world's most effective chemical-free cleaner. ‘Aqueous Ozone’ quickly oxidizes (kills) viruses and bacteria (including E.coli, Salmonella, MRSA, C-Difficil), mold, mildew and other contaminants on any item or surface - from toilets to bedspreads - before changing safely back into water and oxygen. ‘Aqueous Ozone’ is 3000 times faster and 50% more powerful than bleach and chlorine-based cleaners. It is 100% chemical free - no toxins, carcinogens or chemical residue - and safe for babies, pets and people with sensitive skin or those with strong reactions to normal cleaners. ‘Aqueous Ozone’ has long been used in water treatment, food sterilization and medical therapies for its remarkable anti-viral, and anti-fungal properties. It sounds too good to be true, but the data show how effective the system works.
I'm a believer.
~ Julie

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