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The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

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**Electronic file will be sent via email.

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Spa People in the News

A New Role for ISPA Chairman Jim Root - President of Glen Ivy Hot Springs Spa in Corona, CA

LEXINGTON, Ky. – Feb. 25, 2008 - International SPA Association Chairman Jim Root is the new President of Glen Ivy Hot Springs Spa in Corona, Calif. This consummate spa professional brings more than 30 years of experience to Glen Ivy, which has been a member of ISPA since 1993.

As President of Glen Ivy, Root will have direct responsibility for all day-to-day operations of the company's four locations, which includes the hot springs spa and three day spas. “New beginnings are perfect opportunities for a revival of the soul,” said Root. “It’s an honor to be working with such highly-esteemed spa professionals as Glen Ivy Founder John Gray and the staff he has put together. I’m in good company at Glen Ivy as John is a past director of the ISPA Board and continues to be a supportive member.”

Gray added, “All of us at Glen Ivy feel proud and fortunate to have Jim Root as our corporation's new president. Jim adds deep industry expertise and experience, his unending enthusiasm, and his light heart and great smile to the long Glen Ivy tradition of elevating life experience for guests and employees. Jim will help us continue to fulfill our dreams.”

Root has enjoyed a career in spa and hospitality management at some of the leading resort and destination spas in Europe, Asia, Mexico and the United States. He most recently served as the General Manager of Spa Operations at Sea Island Resorts in Georgia. This graduate of the Cornell University School of Hotel Administration also held positions at Miraval Live in Balance in Arizona, Meadowood Napa Valley in California, and Rancho La Puerta in Tecate, Baja California, Mexico.

About the International SPA Association
ISPA is recognized worldwide as the leading professional organization and voice of the spa industry. Founded in 1991, ISPA advances the spa industry by providing invaluable educational and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth. More details on ISPA are available on www.experienceispa.com.

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Featured Spas


Exotic Yoga Retreats
Mindful Enjoyment Autumn Escapes

  • Yoga Cruise through Turkey & the Greek Isles – Sept 14 - 21, 2013
  • Southern Italy Yoga Holiday – Sept 26 – Oct 3, 2013
  • Art & Yoga Retreat – Oct 4 – 10, 2013

Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


You can clean your home, fruits, vegetables and meats with the same 'Aqueous Ozone' that spas and other companies use. Tersano's ‘Aqueous Ozone’ Cleaning Systemt is the world's most effective chemical-free cleaner. ‘Aqueous Ozone’ quickly oxidizes (kills) viruses and bacteria (including E.coli, Salmonella, MRSA, C-Difficil), mold, mildew and other contaminants on any item or surface - from toilets to bedspreads - before changing safely back into water and oxygen. ‘Aqueous Ozone’ is 3000 times faster and 50% more powerful than bleach and chlorine-based cleaners. It is 100% chemical free - no toxins, carcinogens or chemical residue - and safe for babies, pets and people with sensitive skin or those with strong reactions to normal cleaners. ‘Aqueous Ozone’ has long been used in water treatment, food sterilization and medical therapies for its remarkable anti-viral, and anti-fungal properties. It sounds too good to be true, but the data show how effective the system works.
I'm a believer.
~ Julie

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