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The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

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**Electronic file will be sent via email.

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Spa News

New Spa Director, Maggie Wagner, Joins The Crossings in Austin, Texas


Austin, TX (July13, 2009) ~ The Crossings, Austin's premier green resort and wellness spa, announced today that Maggie Wagner, an 18-year spa industry veteran, will join the renowned facility as its new spa director. Wagner comes to The Crossings after opening an eco-luxury spa at Inn By The Sea in Cape Elizabeth, Maine.

"Maggie's substantial experience, especially with the eco-spa industry, is particularly suited for The Wellness Spa at The Crossings, which was founded on those principles," said Alan Goldschneider, general manager at The Crossings.

Wagner's spa experience stretches across the U.S., having served as spa director at some of the top resorts, including Lake Arrowhead Resort and Spa at Lake Arrowhead, California, Four Seasons Resort in Jackson Hole, Wyoming, Greenbrier Spa at the Westin Savannah Harbor Resort and Barnsley Gardens Resort in Adairsville, Georgia. She served in the same capacity at Peter Island Resort on the British Virgin Islands.

A graduate of the Atlanta School of Massage in 1990, Wagner holds certifications in neuromuscular therapy, massage and reflexology. She also studied forestry and botany at Georgia State University.

ABOUT THE CROSSINGS Embracing Nature and Nurture, The Crossings is a destination spa bridging inspired treatments, transforming programs and green-minded facilities with the energizing essence of 200 acres resting atop the expansive Balcones Canyonlands Preserve in the Texas Hill Country near Austin. The Crossings is stylish and comfortable, where guests experience Nature without austere minimalism, Nurture without opulent excess. The 70 tastefully appointed guest rooms are housed in eight separate lodges, each facing the rising sun and forested vistas. With its infinity-edge swimming pool and sunning deck overlooking Lake Travis in the distance, the Wellness Spa offers more than 50 massages, healing rituals, beauty treatments and personalized holistic services, including the region's only Watsu Aquatic Massage pool. A variety of meeting spaces, anchored by the Live Oak Conference Center (accommodating up to 300 people), is flanked by indoor/outdoor seating at the Cypress Creek Dining Hall. Two miles of nature trails offer numerous meditative respites including a Sweat Lodge, Labyrinth and the Solidago Sanctuary. Recognized for its sustainability and ecological sensibilities, The Crossings received architectural awards from the Austin Business Journal and Associated Builders and Contractors while receiving the 2007 Austin Chronicle Readers Award for Best Spa and a 2007 Silver Sage Award from Spa Magazine for Wellness Retreat. The Crossings has applied for the rarified LEED (Leadership in Energy and Environmental Design) certification under the U.S. Green Building Council. Forty minutes from Austin-Bergstrom International Airport at 13500 FM 2769, Austin, TX 78726. Call 1-877-944-3003 to make reservations, or visit www.thecrossingsaustin.com.


More Spa People in the News

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Featured Spas

New Spa at Playacar Palace in Playa del Carmen, Mexico
New Spa at Playacar Palace in Playa del Carmen, Mexico

Guests who book a stay of five-nights or more can also take advantage of a $1,500 Resort Credit , which can be used on room upgrades, spa and beauty salon treatments, golf outings, romantic dinners, and more. Palace Resorts all-inclusive accommodations start at $171 per person, per night, based on double occupancy. To reserve your Palace Resorts stay, please visit www.PalaceResorts.com, call (800) 635-1836 or contact your preferred travel professional.

Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


You can clean your home, fruits, vegetables and meats with the same 'Aqueous Ozone' that spas and other companies use. Tersano's ‘Aqueous Ozone’ Cleaning Systemt is the world's most effective chemical-free cleaner. ‘Aqueous Ozone’ quickly oxidizes (kills) viruses and bacteria (including E.coli, Salmonella, MRSA, C-Difficil), mold, mildew and other contaminants on any item or surface - from toilets to bedspreads - before changing safely back into water and oxygen. ‘Aqueous Ozone’ is 3000 times faster and 50% more powerful than bleach and chlorine-based cleaners. It is 100% chemical free - no toxins, carcinogens or chemical residue - and safe for babies, pets and people with sensitive skin or those with strong reactions to normal cleaners. ‘Aqueous Ozone’ has long been used in water treatment, food sterilization and medical therapies for its remarkable anti-viral, and anti-fungal properties. It sounds too good to be true, but the data show how effective the system works.
I'm a believer.
~ Julie

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