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The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

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**Electronic file will be sent via email.

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Spa in the News

Peppermill Reno Unveils Spa Toscana

October 24, 2008: Nestled in the majestic Sierra Mountains, with Lake Tahoe as its backyard, is the ultimate resort destination, the Peppermill Reno. Inspired by the warmth, beauty, and classic lifestyle of Tuscany, the Peppermill has created a romantic and elegant atmosphere in northern Nevada.

The resort offers 1,635 luxurious rooms and suites, 11 restaurants, 17 bars and lounges, a nightclub, two pools with hot tubs and Tuscan gardens, state-of-the-art fitness center, two wedding chapels, video game arcade, free nightly entertainment, and action-packed casino.

In November 2008, the Peppermill will debut its crown jewel, the three-story, world-class Spa Toscana.

Spa Toscana

Inspired by the glorious baths of Roman times, we traveled the world to create an environment rich in tradition with a modern interpretation. To create an authentic spa retreat, we return to the proper definition of spa, "Sanitas Per Aquam" meaning "Health Through Water." We remain true to ancient baths with three stories of Tuscan architecture, mosaic covered floors, beautiful fountains and water features.

Experience this 30,000 square foot sanctuary of luxury and tranquility featuring:

  • A variety of 24 treatment rooms offering high-definition plasma 1Vs, Acoustic Resonance Therapy, Vichy therapies, dry hydrotherapies, massage therapies, and skin care therapies
  • Gentlemen and Ladies' Ritual Rooms including private lockers, hot & cold plunges and waterfall showers
  • Spa Wardrobe including plush robe and sandals
  • Eucalyptus Steam and Cedar Wood Sauna
  • Cascading Deluge Showers
  • Experience Showers in Treatment Rooms -A choreography of color, light, sound, water and steam in a seamless sensory experience
  • Spazio Romantico Couples Suite -including effervescent bath with a spectrum of color, infrared sauna, and Experience Showers
  • State of the Art Fitness Center- Precor Cardio, Free Weights and Resistance Training
  • Full Service Salon
  • Spa and Salon Boutique- offering a complete selection of bath and body products, Spa Toscana's Signature products, and a variety of gift items
  • Spa Cuisine

Spa Toscana also boasts a stunning Caldarium including an indoor pool, sun deck and secret garden. Natural light, soothing baths, cascading waterfalls and peaceful sanctuaries set the tone for a spa journey focusing on holistic rejuvenation and renewal.

We offer our guests a new kind of spa retreat; one that is truly tailor-made, integrating the five senses. We combine old world tradition with a modern emphasis on health and wellness and provide the knowledge, tools and support to create a better quality of life.

Peppermill

Founded in 1971 by two longtime friends, the Peppermill Reno has been undergoing a $400 million expansion. Tuscan architecture, artwork, and embellishments are found throughout the resort, further complemented by the vibrant colors and excitement originally created by the Peppermill.

The Peppermill Features

  • 1 ,635 rooms and suites
  • 11 restaurants ranging from fresh seafood to steaks and Italian cuisine to Asian
  • Pool area with two pools, hot tubs, cabanas, and Tuscan gardens
  • Spa Toscana
  • Fitness Center
  • Edge Nightclub
  • 2 wedding chapels
  • Video game arcade
  • Casino

Expansion

The Peppermill is currently finishing its $400 million expansion. The Peppermill broke ground in December 2006.

Opened December 2007

  • Tuscany Tower
    • 600 all-suite hotel tower
    • 8 distinct designs ranging from 550 square feet to 2,200 square feet
    • Pillow-top king-size beds, two high-definition televisions, custom-made furniture, hand-painted art, marble bathrooms with European-style soaking tub, enclosed shower with dual shower heads, Wi-Fi access, iPod docking stations, and much more
  • Tuscan Event Center
    • 62,000 square-feet
    • Largest free span convention center in northern Nevada
    • Hosts concerts, conventions, meetings, and receptions
  • Terrace Lounge
    • Features comfortable oversized couches and chairs
    • Hand-painted murals inspired by scenes in Italy
    • Wi-Fi Access
    • Live music and dancing Friday and Saturday nights
  • Wedding Chapels
    • Two romantic wedding chapels
    • New bridal suites
  • Fitness Center
  • Precor equipment
    • Free weights / cable machines
    • More than 25 pieces of cardio equipment with individual televisions and iPod docking stations
  • Biscotti's Restaurant
    • Menu spans the globe featuring innovative dishes, as well as twists on classic comfort foods
    • Includes Wine Bar and Wine Cellar
    • Decorated with hand-painted murals inspired by Italian scenes, hand-blown lamps, Cypress Trees and statues

Opened 2008

  • Resort pool area with Tuscan gardens
    • Three pools and hot tubs
    • Private cabanas
    • Tuscan gardens
    • Outdoor facility for private parties and events
  • Edge Nightclub
    • Indoor/Outdoor areas
    • Fire pits
    • Infinity pool
    • Waterfall
  • Spa Toscana
    • Projected Opening: November 2008
  • Bimini Steak House
    • Projected Opening: November 2008
    • Located poolside
Peppermill Tower Remodel

In 2008, the Peppermill began to unveil its newly remodeled Peppermill Tower guest rooms and suites. Each room is being artfully transformed to provide an array of new, luxurious amenities. Custom-made furniture and warm accents create a comfortable, relaxing environment while hand-painted art gives the rooms a personal touch. The remodel is projected to be complete in early Spring 2009 and includes:

  • Pillow-top beds
  • High-Definition television
  • Marble bathrooms
  • Wi-Fi Internet access
  • Digital movie system

Peppermill Casino
When you step into the Peppermill Reno casino, you enter a fantasyland of cool lighting, dazzling neon, and lush tropical hideaways. The casino includes:

  • 1 ,900 of the hottest and newest slot machines
  • 48 table games including Blackjack, Craps, Roulette, and Pai Gow Poker
  • Reno's only high-definition sports book with two 10 foot high-definition screens and dozens of individual workstations
  • Smoke-free poker room
The Peppermill offers specialized packages for golf and ski vacations, weddings, conventions, trade shows, meetings, and special events.

More Spas in the News
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Exotic Yoga Retreats
Mindful Enjoyment Autumn Escapes

  • Yoga Cruise through Turkey & the Greek Isles – Sept 14 - 21, 2013
  • Southern Italy Yoga Holiday – Sept 26 – Oct 3, 2013
  • Art & Yoga Retreat – Oct 4 – 10, 2013

Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


You can clean your home, fruits, vegetables and meats with the same 'Aqueous Ozone' that spas and other companies use. Tersano's ‘Aqueous Ozone’ Cleaning Systemt is the world's most effective chemical-free cleaner. ‘Aqueous Ozone’ quickly oxidizes (kills) viruses and bacteria (including E.coli, Salmonella, MRSA, C-Difficil), mold, mildew and other contaminants on any item or surface - from toilets to bedspreads - before changing safely back into water and oxygen. ‘Aqueous Ozone’ is 3000 times faster and 50% more powerful than bleach and chlorine-based cleaners. It is 100% chemical free - no toxins, carcinogens or chemical residue - and safe for babies, pets and people with sensitive skin or those with strong reactions to normal cleaners. ‘Aqueous Ozone’ has long been used in water treatment, food sterilization and medical therapies for its remarkable anti-viral, and anti-fungal properties. It sounds too good to be true, but the data show how effective the system works.
I'm a believer.
~ Julie

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