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The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

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**Electronic file will be sent via email.

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Spas in the News

Four Seasons Returns to Seattle

SEATTLE, WASHINGTON--(Nov. 3, 2008) - Returning after a five-year hiatus, Four Seasons Hotel and Private Residences Seattle today opened the doors to its new downtown address.

Four Seasons Hotel Seattle offers the consummate Seattle experience. The modern waterfront Hotel has a full spectrum of amenities that incorporate the best elements of the Pacific Northwest, such as sweeping views of Elliott Bay, Spa treatments that feature indigenous plants and a signature dining room that highlights fresh, local ingredients.

"Four Seasons is delighted to return to Seattle and the Pacific Northwest with a contemporary new building on such a breathtaking and conveniently located site," said Ben Trodd, General Manager, Four Seasons Hotel Seattle. "Visitors and residents can experience the best of Seattle in an exciting new way, from dining in the chic, water-view restaurant to having a cedar-scented Spa treatment."

The 147 guest rooms and 36 Private Residences at Four Seasons Hotel Seattle are ideally situated in the cultural and business heart of downtown, just steps from Pike Place Market, Seattle Art Museum and the city's best shopping, dining and entertainment venues.

"When Four Seasons left Seattle in 2003, a local group quickly formed to bring it back in an extraordinary way. The new Four Seasons will allow guests and residents to experience the Northwest like never before," said John Oppenheimer, managing partner of the Seattle Hotel Group, developer of Four Seasons Hotel and Private Residences Seattle. "We are so honored to return this international icon and hospitality leader to our city."

In preparation for its opening, the Hotel held two job fairs, considered more than 3,000 applicants for its 235 positions, spent 160 hours training new staff members and custom-fit approximately 2,700 uniform pieces by hand. Fifty of the 235 employees, or 20 per cent, have transferred to Seattle from 19 other Four Seasons properties.

Within the Hotel, ART Restaurant and Lounge features acclaimed Seattle chef and Four Seasons veteran Kerry Sear's "best source" philosophy of incorporating the area's freshest local ingredients into creative and memorable preparations. The main dining room shares panoramic water and mountain views with the lounge, private event room and counter. More than 160 wines will be available by the glass.

The 6,000-ft2 (557 m2) full-service Spa infuses Pacific Northwest elements such as herbs, coffee and balsam fir into its treatments. Above the Spa, guests and residents can relax by downtown's only outdoor infinity-edge pool and fireplace overlooking Elliott Bay and the Olympic Mountains.

The grand ballroom provides the perfect backdrop for a timeless Seattle event. Two-story-tall windows frame panoramic westerly mountain and water views. The Hotel's modern art collection focuses on masters of the Northwest School as well as original works from private collections.

Residents of Four Seasons Private Residences have access to 24-hour dedicated residential concierge service, valet parking, 24-hour room service and the Hotel's full spectrum of amenities and services. The Private Residences range from 1,300 to more than 7,500 square feet and from $2 million to more than $15 million.

Marking its highly anticipated return, Four Seasons Hotel Seattle is now accepting room reservations. Guests may reserve hotel rooms at www.fourseasons.com/seattle or by calling (1 800) 819-5053 .

Four Seasons is dedicated to perfecting the travel experience through continuous innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalised 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified in its employees - people who share a single focus and are inspired to offer great service. Founded in 1960, Four Seasons has followed a targeted course of expansion, opening hotels in major city centres and desirable resort destinations around the world. Currently with 82 hotels in 34 countries, and more than 31 properties under development, Four Seasons will continue to lead the hospitality industry with innovative enhancements, making business travel easier and leisure travel more rewarding. For more information on Four Seasons, visit www.fourseasons.com.

More Spas in the News
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Featured Spas


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Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


You can clean your home, fruits, vegetables and meats with the same 'Aqueous Ozone' that spas and other companies use. Tersano's ‘Aqueous Ozone’ Cleaning Systemt is the world's most effective chemical-free cleaner. ‘Aqueous Ozone’ quickly oxidizes (kills) viruses and bacteria (including E.coli, Salmonella, MRSA, C-Difficil), mold, mildew and other contaminants on any item or surface - from toilets to bedspreads - before changing safely back into water and oxygen. ‘Aqueous Ozone’ is 3000 times faster and 50% more powerful than bleach and chlorine-based cleaners. It is 100% chemical free - no toxins, carcinogens or chemical residue - and safe for babies, pets and people with sensitive skin or those with strong reactions to normal cleaners. ‘Aqueous Ozone’ has long been used in water treatment, food sterilization and medical therapies for its remarkable anti-viral, and anti-fungal properties. It sounds too good to be true, but the data show how effective the system works.
I'm a believer.
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