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The International Standards of SpaExcellence(SM)2008
The International Standards of SpaExcellence(SM)2010

Managing for the Sustained Success of a Spa - A Quality System Approach
with Guidance and Examples

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*Includes shipping to US and Canada only.
**Electronic file will be sent via email.

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Best Spas

2009 European Health & Spa Award

The winners of the 2009 European Health & Spa Award, presented on June 9, 2009 are:

  • Best Hotel Spa: Exclusive Hotels (UK), The Spa at Pennyhill Park
  • Best Destination Spa: Schloss Velden (A), Auriga Spa
  • Best Thermal Resort: Heiltherme Bad Waltersdorf (A)
    Heiltherme Bad Waltersdorf
  • Best Medical Spa: Gesundheitszentrum Lanserhof Ges.m.b.H. (A), Lanserhof
  • Best Medical Resort: VIVA - Das Zentrum für moderne Mayr Medizin (A), Viva - Mayr
  • Best Day Spa: Susanne Kaufmann Berlin GmbH (D), Susanne Kaufmann Spa Berlin
  • Best Body Signature Treatment: Haslauer GmbH (D), Permanent Contour
  • Best Facial Treatment: Dr. Babor GmbH&Co.KG (D), baborganic
  • Best Men Facial & Body Treatment: Vinoble Cosmetics GmbH (A), Vinoble Strahlend & Vinoble Balance
  • Best Technical Productinnovation: Haslauer GmbH (D), Salve-in-terra

June 12, 2009 – In the context of the Spa Event 2009 in Zell/See, the European Health & Spa Awards were granted for the first time on the ninth of June. The award is the most distinguished honor of the industry; spas, treatments, and products are critically and carefully examined, and undergo an extensive assessment involving a catalog of criteria as well as a two-phase jury trial. The total value of the awarded sum amounts to more than 30,000 Euro. The European Health & Spa Award was awarded by the Agency for Health and Wellness. “The primary goal of the European HEALTH & SPA AWARD 2009 is to highlight the possibilities and trends in the wellness industry and to present the change as well as quality of spa and wellness companies and product innovation.” notes organizer, Norbert Hintermayer.

Winners in 10 Categories
Isabella Krassnitzer, moderator from ORF, the leading television company of Austria, lead the award ceremony with poise and charm as she disclosed the secret of the white envelope with the names of the winners. The winner of the evening was Paul Haslauer, who was able to go home with two of the glass accolades. The Salzburg-Bavarian businessman won in the Best Technical Product Innovation and Best Signature Body Treatment categories.
High Degree of Innovation and Customer-Friendliness
The jury modestly declared his Salve-in-terra spa bed as well as the newly developed “Permanent Contour” method (steam-heated herb pouches) to have a high degree of innovation and customer-friendliness. Jury member Roswitha Kliesch, long-time beauty consultant and cosmetics expert, said, “The jury was convinced by the price-performance ratio, the highly-qualified training program, and the sustainability and creativity of the product.”

Best Facial Treatment
The winner of the award for Best Facial Treatment was “baborganic” by Dr. Babor. The decision of the jury: the German company offers its target group the LoHaS (Lifestyle of Health and Sustainability), an appealing ‘complete package’ of products and treatments.

Best Men Face and Body Treatment, Best Day Spa, and Best Medical Spa
The prize for Best Men Face and Body Treatment went to Styria, to Luise Köfers Vinoble. Roswitha Kliesch: “The uniqueness in the combination of the products made winning customer loyalty easy for this professional.” Susanne Kaufmann of Voralberg has lately seized the German capital. Her Berlin spa was honored as Best Day Spa. Professor Andreas Wieser from Lanserhof in Lans/Tirol is pleased and excited about receiving the award for Best Medical Spa as well as a laudation by Joachim Hallwachs (star spa designer).

Best Destination Spa, Best Medical Resort, and Best Thermal Resort
Maika Virgili from Auriga Spa in Schloss Velden, was awarded for Best Destination Spa, and emphasized her philosophy to only hire professionals to offer the guest an authentic feel-good experience. Gernot Deutsch of Waltersdorf Thermal Baths is excited about the investments and improvements that the title Best Thermal Resort has brought to his company. For Best Medical Resort the jury turned to VIVA – The Center for Modern Mayr Medicine.

Internationally top-ranked in the best discipline - Best Hotel Spa
The last category was truly international! Nominated for the title as Best Hotel Spa were the SPA Hotel Jagdhof (Austria), the AROSEA Life Balance Hotel (Italy), Kempinsky Grand Hotel des Bains (Czech Republic), Traumhotel …liebes Rot Fühl (Austria), SenSpa at Careys Manor (United Kingdom), Hotel Schloss Fuschl (Austria), and the MAVIDA Balance Hotel & Spa (Austria). The victory went to Great Britain, to The Spa at Pennyhill Park Hotel, nested into the lovely landscape west of London, not far from Windsor Castle. Jury member Miranda Allard from Spa Austria.com was excited by all means to be able to give a laudation to her fellow countrymen. “Today I am also proud to be a Brit.”

Assessment in seven criteria
The starting point for the jury review was a multi-faceted, comprehensive questionnaire. The jury made the assessments according to six criteria and could award at most five points in each category. Design and Technology, Offers and Service, Value/Benefit (Productivity and Increased Efficiency), Cost Effectiveness, Sustainability, and Creativity. Last but certainly not least, the personal impression and experience in the spa, with the treatment or the submitted product - for which the jury could award up to ten points - was of central significance.

More Top Spas

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Featured Spas

New Spa at Playacar Palace in Playa del Carmen, Mexico
New Spa at Playacar Palace in Playa del Carmen, Mexico

Guests who book a stay of five-nights or more can also take advantage of a $1,500 Resort Credit , which can be used on room upgrades, spa and beauty salon treatments, golf outings, romantic dinners, and more. Palace Resorts all-inclusive accommodations start at $171 per person, per night, based on double occupancy. To reserve your Palace Resorts stay, please visit www.PalaceResorts.com, call (800) 635-1836 or contact your preferred travel professional.

Lantana Spa at JW Marriott San Antonio
Lantana Spa at JW Marriott San Antonio

Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation. 
Includes Hill Country Lavender Farm tour, a bottle of organic lavender massage oil made at the farm, lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.

Spa Store


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I'm a believer.
~ Julie

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