Welcome to DiscoverSpas.com! I'm Julie Register, and I've provided information about spas on the Internet for over 15 years. On this page, you will find the latest: • summaries of and links to reviews of the spas I’ve experienced, • summaries of and links to opinion pieces, • upcoming spa courses I will teach, • events for spa consumers, • events for spa professionals, • articles about spa business, • lists of best spas, • news about spas, • news about people in the spa industry, • spa products, • spa studies, • reports on spa industry events that I’ve attended and • information about my other company SpaQuality LLC.
I invite you to explore the site further by clicking on the links to the left – US and global spa directories to help you find your next spa experience, archives of all the reviews and much more. If all this interests you, you may want to receive the monthly e-newsletter that highlights the newest information on DiscoverSpas.com. Just enter your email address in the purple box at the top of this page and click "GO".
Around the edges of each page of the site, you’ll find links to carefully selected spa products and books from online shops. I encourage you to click on these links and appreciate any purchases you make on those sites. Please click on the related Google links that interest you, as well. These are ways that this site is funded and is able to provide this comprehensive spa information to you.
Finally, if yours is a spa that's enjoyed referrals from a free listing I've provided in the last 15 years, I encourage you to upgrade your spa's listing and help support this site.
Joseph Anthony Retreat Spa and Salonhas been in its location in Glen Mills, Pennsylvania - only 15 miles from my house in Delaware - since 2007. That means I didn't know about it for six years. Granted, I never drive on that part of US 1, but I feel like I should have known. Some spa vibe should have alerted me to it much earlier, because it is definitely worth knowing about. Read more...
Discount vs. Reward
In my opinion, offering guests discounted prices on spa services is a bad practice for a spa. I think of it as a process that actively and aggressively erodes the spa's business potential. It is part of a downward spiral that could eventually lead to the demise of a spa. In contrast, rewarding spa guests - new and loyal - for the behavior that builds the spa business (such as purchasing services and products, rebooking and referrals) is positive reinforcement, encourages growth and ultimately benefits both the spa and the guest. Read more...
Products that remind and encourage us to relax, nurture and take care of ourselves - Inner Peace Eye Pillows, Breathe Easy Sinus Pillows, Sweet Dreams Sleep Masks, Calming Crescent Shoulder Wraps, Comfort Zone Neck Rolls, Convertible Companion Wonder Pillows, Healing Touch Hand Cozys, Pampered Soles Foot Cozys, Back In Motion Back Wraps, Warm Embrace Body Wraps, Cozy Comfort Spa Blankets, Loving Hugs Heart Pillows and more.
Designed by a Swiss Podiatrist with Massaging Bubbles
Skid resistant, non-marking soles
Antibacterial/Antifungal, machine washable and odor resistant
Many styles and colors available
Shankara A natural spa line and results-oriented professional and retail skin care system that is based on an East-West concept combining Western scientific advances in anti-aging and time-honored Eastern Aurvedic knowledge and treatment traditions.
Jim Root, CEO & President of Glen Ivy, noted, “I have appreciated the work of SpaQuality for over 8 years and always felt Julie and Linda offered the Spa Industry an opportunity to really challenge assumptions and perspectives in the pursuit of operational consistency and service excellence. The results at Glen Ivy speak for themselves, and our shared commitment to continual improvement with SpaQuality is why I look forward to continue working with Julie and Linda in the years to come.”
*In addition to owning DiscoverSpas.com, Julie Register is Founder and Managing Director of Operations of SpaQuality LLC as well as co-author of The International Standards of SpaExcellenceSM.
Effective Spa Team Leadership
An article written by Julie Register and Linda Bankoski for the May 2012 issue of Spa Professional Magazine. Reproduced with their permission
A spa's success is dependent on how well the staff works together as a team to understand and serve its Guests. It is the team leader's responsibility to create a work environment that engages the hearts and minds of the team members and motivates them to act together according to the spa's values. Effective teamwork accomplishes the spa's vision and mission. When the team is engaged, each member is committed both intellectually and emotionally to the spa's Guests and the spa's success. This cultivates a more tranquil and supportive environment in which to work. This positive energy directly impacts the Guests.
I very much appreciate the layout of the text; simplistic, smart and useful. Plan, Document, Manage, Evaluate. So often, those of us in Spa lean toward the creative, "right brain" personalities and live in a state of creativity; we forget to take our creative dreams and ground them in a system that will successfully bring them to fruition. If we all started with these 4 steps we would find success easier.
LOVE the text - great work ladies, what a valuable resource you have created. Thank you!!!
The fifth edition, third revision of The Standards are available in four formats:
With Guidance and Examples
This 262-page book includes The Standards, concept discussions and examples.
Without Guidance and Examples
This 69-page book contains only the standards section of the larger 262-page book.
Print - $70 USD (There will be additional shipping charges for addresses outside the United States)
PDF - $35 USD (This electronic format can be sent to any email address that accepts attached pdf files.)
Click HERE for information on how to order and for details about the book's contents, the changes for this edition, the Model of a Process-Based Spa Quality System andThe Table of Contents.
The International Standards of SpaExcellenceSM has been sold to spas in over 30 countries.
SpaQuality LLC to Teach 6-Week On-Line Quality Management Course for Spas.
Click HERE to order a student PDF copy of the Textbook.
Here's a sample typical of the feedback provided by the past course participants:
Just loved the structured approach and the seemingly easy, straight forward way of explaining a complex system. Thank you for sharing and I have learned so much.
The instructors were very knowledgeable and very available for any questions we had as students.
The presentations were very organized & straightforward. Great visuals & examples. The instructorswere very friendly, helpful & knowledgeable.
Loved the sharing of ideas that we got from this class. It opens up so much creative thinking.
The processes and systems are high level and could be applied to so many businesses. I can think of several ways to implement these learnings. At the same time, I gained knowledge specific to spa business.
The course materials are great resources.
What an interesting assignment. I would never have attacked a problem the way you suggested in the reading...but what a great way to put a value to the problem and identify what needs to be done first! This assignment rocked! I will definitely use it in my business going forward.
This is really a class that the more you put into it, the more you will get out in application of the concepts.
This was a great course & I'm so happy that I took it.
Lantana Spa at JW Marriott San Antonio
Farm to Treatment Table Lavender Experience
This package is available Saturdays only, May 12 – July 14 (excluding June 8), must be booked one week in advance and requires 48 hours notice for cancellation.
Hill Country Lavender Farm tour,
a bottle of organic lavender massage oil made at the farm,
lunch at Replenish Spa Café with items featuring lavender, and a lavender-based spa treatment featuring the organic lavender massage oil from the Hill Country Lavender farm.
You can clean your home, fruits, vegetables and meats with the same 'Aqueous Ozone' that spas and other companies use.Tersano's ‘Aqueous Ozone’ Cleaning Systemt is the world's most effective chemical-free cleaner. ‘Aqueous Ozone’ quickly oxidizes (kills) viruses and bacteria (including E.coli, Salmonella, MRSA, C-Difficil), mold, mildew and other contaminants on any item or surface - from toilets to bedspreads - before changing safely back into water and oxygen. ‘Aqueous Ozone’ is 3000 times faster and 50% more powerful than bleach and chlorine-based cleaners. It is 100% chemical free - no toxins, carcinogens or chemical residue - and safe for babies, pets and people with sensitive skin or those with strong reactions to normal cleaners. ‘Aqueous Ozone’ has long been used in water treatment, food sterilization and medical therapies for its remarkable anti-viral, and anti-fungal properties. It sounds too good to be true, but the data show how effective the system works.
I'm a believer.
Hearth Health Month at mySpaShop including the best in health and wellness products from companies that give to those in need.